IMPORTANT INFORMATION

COVID-19 UPDATE – VISITORS
As the situation with COVID-19 continues to evolve, our focus is on the wellbeing of our residents and employees. We are following government guidance and taking additional steps to minimise the risk of any outbreak in our homes. We are currently accepting designated visitors only.
Please click here for more information.
Katherine House

Katherine House, Cote House Lane
Westbury on Trym, Bristol BS9 3UW

Telephone: 0117 987 3540

Email: info@katherinehouse.co.uk

I have worked in Social Care for 26 years and have a variety of experience in elderly/Dementia, learning disabilities and mental health settings. This included 15 years working for South Gloucestershire council in all their residential care home homes, five years at Frenchay House residential care home and working as a strategic manager for another Charity.

I trained as an NVQ Assessor to support staff gain their qualifications as well as working with a training provider delivering NVQ's to care homes across the South west. I became a mental health champion to support staff and residents to understand their own mental health challenges.

I am a very nurturing manager and enjoy supporting staff to increase their skills set to enable a career progression.

My background is also in care of the elderly, in both hospital and community settings. My role at Katherine House is to offer support in the running of the home. What's most important though is making myself available to residents and their families, ensuring that individual care is tailored to their needs.

Moving into residential care can be extremely stressful. We understand this and we're very experienced in helping people through it. At Katherine House, everyone takes time to get to know everyone else. It's a very friendly, personal environment. We try to make sure that there is always something to look forward to. I love getting involved in all the events that we organise to celebrate Christmas and Easter, for example. It's important to me that we make a special effort to make residents feel comfortable and able to enjoy themselves.

I'm proud of the whole team who provide excellent professional and personal care. I love doing what I do!

I'm enjoying my time as administrator for Katherine House. Each day is different, and this is something which I love, the variety that the role provides.

I feel honored to work with such a lovely group of people and look forward to working with the staff to make a difference to the lives of our residents.

I started hairdressing at Cote House, another part of the Cote Charity, in 1990 when one of my clients became a resident. Before I knew it, more and more residents were asking me to do their hair and since then I have been visiting every Wednesday.

I deliberately didn't go and see Katherine House while it was being built. I just wanted to see the end product. It is breathtaking - light and airy and so modern. The reception you get when you come in is lovely - everyone is so welcoming to anyone who walks through the door. There's a really special atmosphere and always so much going on for residents, which I also like to get involved in - I've even been known to dress up as Father Christmas!
I consider myself really lucky. I've been hairdressing for 37 years and my job is my hobby.

Meet the staff

Cote Charity Manager, Vivienne Withers and her Deputy, Sue Thorne are supported by a well resourced team comprising Team Leaders, administrators and support staff.

We would like to introduce you to representative members of staff at Katherine House.


Katherine House

Care Quality Commission

The Care Quality Commission recently inspected Katherine House and found us to be compliant in all areas, awarding us, in August 2019, with a 'GOOD' CQC care rating in Safe, Effective, Caring and Well led, and OUTSTANDING in Responsive. We are proud to provide excellent care and always strive to make residents and their relatives comfortable and welcome. You can view the online report here
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Care Quality Commission

Cote Charity

Find out more about the charity behind Katherine House.
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Cote Charity

Society of Merchant Venturers

This philanthropic organisation with its 500-year history has a long history supporting the care of older people in Greater Bristol.
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Society of Merchant Venturers