IMPORTANT INFORMATION

COVID-19 UPDATE – VISITORS
As the situation with COVID-19 continues to evolve, our focus is on the wellbeing of our residents and employees. We are following government guidance and taking additional steps to minimise the risk of any outbreak in our homes. We are currently accepting designated visitors only.
Please click here for more information.
Katherine House

Katherine House, Cote House Lane
Westbury on Trym, Bristol BS9 3UW

Telephone: 0117 987 3540

Email: info@katherinehouse.co.uk

I have worked in Social Care for 26 years and have a variety of experience in elderly/Dementia, learning disabilities and mental health settings. This included 15 years working for South Gloucestershire council in all their residential care home homes, five years at Frenchay House residential care home and working as a strategic manager for another Charity.

I trained as an NVQ Assessor to support staff gain their qualifications as well as working with a training provider delivering NVQ's to care homes across the South west. I became a mental health champion to support staff and residents to understand their own mental health challenges.

I am a very nurturing manager and enjoy supporting staff to increase their skills set to enable a career progression.

I have 35 years experience working in different care settings specialising in mental health/psychology, dementia, residential/nursing care of the elderly. My role is to provide support with the management of the home, delivering the highest standards of care/support that our residents deserve.
I manage an extensive training/assessment, competency programme for staff to ensure they have skills and knowledge to deliver exceptional care to highest of standards. It is important to me that our residents receive the best quality of life through daily fulfilment, excellent care and services and a home where they feel valued, respected, empowered and treated as a unique individual with their own wishes and choices, creating a home from home environment.
I feel honoured and proud to work with such a compassionate, caring team, they do a wonderful job and I feel privileged to do this job

I have worked in care for over 18 years, starting at a nursing home which gave me the chance to learn and expand my knowledge and skills.

I have worked at Griffiths and Katherine House for 6 years and from the beginning I have seen first-hand the difference that a home like this makes to the lives of the residents we care for and support.

It can be a difficult time for the families when a relative moves into a care home but we are here to help and support both the families and the residents at this time. Our priority is to ensure that residents are comfortable and happy at Griffiths and Katherine House and that their families are reassured by the level of the care and support we provide.

I love working in this environment - knowing that I can make a difference to the lives of the residents and helping them to live with dignity and happiness.

I am a Team Leader I have been a member of the team for more than 5 years. My job role includes amongst other things, the in-house Infection Prevention Control training, conducting fire drills and supporting the manager and the deputy in the day to day management of the homes. I love my job because it offers me opportunities to contribute solutions to the challenges that come with the job. I am a team player, have a calm disposition, am dependable and passionate about what I do.

I have been a chef since I left school. I have enjoyed cooking since I can remember, learning at a young age from my mum.

I am passionate about bringing high quality food for our residents to enjoy. I look forward to hearing the feedback at meal times and always happy to try recommendations from residents.

I have met wonderful people since joining the team at Katherine House. It's a pleasure to work in the residents home and love coming to work.

I have been in the care sector for over 25 years working in various roles from housekeeper to Administrator.

I found the administration role to be my favourite role so far!

I love talking to people and being involved in making a difference to the residents in our home in any way I can.

I have been working for Cote Charity Since April 2022 and have settled in well. The staff are warm and friendly and have truly welcomed me to the home.

We help the residents wellbeing by providing activities and events six days per week. we have social events, trips out and knit and natter club. We also have varied themed events throughout the year.

Meet the staff

Cote Charity Manager, Leanne Thorne and her Deputy, Sue Thorne are supported by a well resourced team comprising Team Leaders, administrators and support staff.

We would like to introduce you to representative members of staff at Katherine House.


Katherine House

Care Quality Commission

The Care Quality Commission recently inspected Katherine House and found us to be compliant in all areas, awarding us, in August 2019, with a 'GOOD' CQC care rating in Safe, Effective, Caring and Well led, and OUTSTANDING in Responsive. We are proud to provide excellent care and always strive to make residents and their relatives comfortable and welcome. You can view the online report here
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Care Quality Commission

Cote Charity

Find out more about the charity behind Katherine House.
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Cote Charity

Meet the staff

Hear from members of the Katherine House team.
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Meet the staff

Society of Merchant Venturers

This philanthropic organisation with its 500-year history has a long history supporting the care of older people in Greater Bristol.
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Society of Merchant Venturers